Terms of Service

Last updated: 19 August 2026

Welcome to Uni Goods. These Terms of Service govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Uni Goods

Uni Goods operates an online retail store offering a range of consumer products to customers in selected markets.

Throughout these Terms, the words “we”, “us”, “our” and “Uni Goods” refer to Uni Goods. The words “you” and “your” refer to the person using our website or purchasing our products.

2. Using Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use our website for fraudulent or unlawful activities.
• Attempt to gain unauthorised access to our systems.
• Interfere with the operation or security of our website.
• Submit false or misleading information.
• Copy, reproduce, or misuse our website content without permission.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices and other information displayed on our website are accurate.

However, colours and appearances may vary depending on your device or screen settings, and minor variations in product specifications or packaging may occur.

We reserve the right to correct errors, update product information, or discontinue products without prior notice.

4. Prices

All prices displayed on our website are shown in the applicable currency at checkout.

Prices may change at any time without prior notice. Any price change will not affect an order that has already been accepted and confirmed, except where required by law.

Where applicable, taxes, duties or other charges may be displayed during checkout.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing your order, you may receive an order confirmation email. This confirms that we have received your order but does not necessarily mean that the order has been accepted.

We reserve the right to refuse or cancel an order where permitted by law, including where:

• A product is unavailable.
• There is an error in the product or pricing information.
• We reasonably suspect fraudulent or unauthorised activity.
• We are unable to fulfil the order.

If we cancel an order after payment has been taken, we will arrange an appropriate refund.

6. Payment

We accept the payment methods displayed at checkout.

You confirm that you are authorised to use the payment method provided.

Payments are processed through our third-party payment providers. We do not store complete payment card details on our own systems.

7. Shipping and Delivery

Delivery times and shipping charges depend on the destination, product and shipping method selected at checkout.

Estimated delivery times are provided for guidance and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including customs processing, carrier delays, weather, strikes or other unforeseen events.

For further information, please refer to our Shipping Policy.

8. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy and applicable consumer protection laws.

Nothing in these Terms limits any mandatory statutory rights available to consumers.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, product descriptions, designs and other materials, is owned by or licensed to Uni Goods unless otherwise stated.

You may not reproduce, distribute, modify, sell or commercially exploit our content without our prior written permission.

10. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

We are not responsible for the content, availability, security or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

11. Website Availability

We aim to keep our website available and operating properly, but we do not guarantee that it will always be uninterrupted, secure or error-free.

We may temporarily suspend or modify the website for maintenance, security, technical or operational reasons.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Uni Goods will not be responsible for losses that are not reasonably foreseeable or arise from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use and protect your information.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices or legal requirements.

The updated version will be posted on this page with the revised “Last updated” date.

15. Governing Law

These Terms are governed by the laws applicable to the jurisdiction in which Uni Goods operates, subject to any mandatory consumer protection rights that apply to you.

16. Contact Us

If you have any questions regarding these Terms, please contact:

Uni Goods
Email: unigoods.co.uk@gmail.com

Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM UK time

Response time: We aim to respond within 24–48 business hours.